Operations & Technology

Food Production Maintenance Subject Matter Expert (SME) (Remote)

Preferable Location(s): Kansas City, United States of America
Work Type: Contract
Are you a seasoned maintenance leader with a passion for operational excellence in food manufacturing? Do you thrive on solving complex production challenges and sharing your expertise to help others grow? As a Food Production Maintenance Subject Matter Expert (SME) at WorkForge, you will play a key role in shaping industry-leading eLearning experiences that teach the art and science of maintaining high-performing food production facilities.

In this role, you’ll use your deep experience in food production maintenance to inform, review, and refine maintenance-related training content. You’ll collaborate with instructional designers to develop practical, real-world learning materials that empower maintenance teams, engineers, and production leaders to ensure safety, reliability, and efficiency at every stage of food production.

Why You’ll Love Working Here
  • Make a Lasting Impact: Your expertise will directly shape the future of maintenance training for food manufacturing professionals.
  • Diverse Collaboration: Partner with learning designers, engineers, and industry leaders to create high-quality, relevant learning experiences.
  • Professional Influence: Contribute to eLearning content that helps thousands of maintenance and operations professionals elevate their skills.
  • Flexible Engagement: Work remotely with the freedom to balance professional input and personal schedule.
  • Continuous Innovation: Help guide the modernization of maintenance practices through digital learning and upskilling initiatives.

Key Responsibilities
1. Content Development & Technical Review
  • Collaborate with instructional designers to review, update, and develop eLearning modules focused on food production maintenance.
  • Ensure technical accuracy, practicality, and alignment with current maintenance best practices, safety protocols, and compliance standards.
  • Provide guidance on preventive maintenance strategies, root cause analysis, and reliability-centered maintenance approaches.
  • Review and validate content to ensure it reflects real-world applications.
2. Subject Matter Expertise & Advisory
  • Serve as a primary technical advisor for all food production maintenance-related content.
  • Identify critical skill areas for maintenance teams and suggest topics or learning paths to support workforce development.
  • Advise on aligning maintenance content with major certification or compliance frameworks within food manufacturing.
  • Offer feedback on practical workflows, documentation standards, and equipment management procedures.
3. Industry Insights & Collaboration
  • Share insights on evolving technologies, maintenance automation, and equipment innovations shaping the food production industry.
  • Participate in collaborative sessions with designers, marketing teams, and stakeholders to ensure technical integrity and educational relevance.
  • Contribute to marketing initiatives when needed — such as writing short technical articles or joining webinars that highlight maintenance excellence.

Required Skills & Experience
  • 10+ years of experience in maintenance management or engineering leadership within food production environments.
  • Broad, hands-on experience across multiple machines, pumps, cooling, belt drives, fillers, packaging systems, and chain drives.
  • Deep understanding of preventive maintenance systems, reliability engineering, and safety compliance within regulated environments.
  • Proven ability to analyze systems, identify improvement opportunities, and optimize production uptime.
  • Excellent communication and collaboration skills — capable of translating technical expertise into clear, learner-friendly content.

Preferred Qualifications
  • Experience developing or contributing to training, technical documentation, or workforce development programs.
  • Certifications or advanced knowledge in maintenance management, CMMS systems, reliability, or lean manufacturing.
  • Familiarity with eLearning processes, instructional design collaboration, or digital learning development.
  • Strong understanding of equipment performance metrics.

Other Details
  • Engagement Type: Contract / Part-Time
  • Time Commitment: 2–4 hours per week (occasionally up to 8 hours; some weeks may have 0 hours depending on project flow)
  • Location: Remote
  • Compensation: Commensurate with experience

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