Operations & Technology

Project Coordinator

Kansas City
Work Type: Full Time
About the job
We are seeking an experienced, detail-oriented and proactive Project Coordinator to oversee project coordination for both content development and product projects. This role will be essential in coordinating cross-functional teams, managing timelines and deliverables, and ensuring that our projects and results align with organizational objectives. The Project Coordinator will work closely with clients, and stakeholders across departments and organizations to drive efficient successful project outcomes.  

Why You’ll Love Working Here:
  • Innovative Projects: Work on cutting-edge learning solutions that make a real difference in how people acquire new skills and knowledge.
  • Creative Freedom: Use your creative expertise to develop eLearning solutions that captivate learners.
  • Collaborative Environment: Join a dynamic team that's passionate about creating the best learning experiences.
  • Professional Growth: Opportunities for continuous learning and professional development in both design and instructional strategies.
  • Impact: Play a pivotal role in transforming the learning experience for a diverse audience, making a meaningful impact on their educational journey.

Key Responsibilities:  
1. Project Planning and Execution:
  • Develop and manage project plans for both content and technology projects, defining scope, timelines, and deliverables.
  • Coordinate resources and teams across departments to align project objectives with business goals.
  • Oversee project lifecycle from initiation through closure, ensuring timely delivery and quality standards.

2. Cross-Functional Collaboration:  
  • Collaborate with clients, subject matter experts, learning experience designers, graphic designers, and technical teams to ensure seamless project execution.
  • Serve as the main point of contact for clients and stakeholders, both internal and external, addressing project requirements and providing status updates.
  • Work closely with subject matter experts to ensure that project goals meet client expectations and industry standards.
  • Assist content team in training creation including, but not limited to narration creation, scripting, and developing.

3. Technology Proficiency:
  • Utilize project management tools such as Asana, smart sheet, or similar platforms to track progress, assign tasks, and report on project milestones.
  • Maintain familiarity with tools for content development and learning management systems, including Adobe Creative Suite, LMS platforms, and PowerBI for data visualization.
  • Create easy to consume project reports for both internal and external consumers.

4. Project Coordination
  • Lead project kickoff and internal meetings, coordinating closely with clients, learning experience designers and team members to maintain momentum and resolve challenges.
  • Monitor and guide team members, providing support on project coordination best practices and company standards.  
  • Support offshore team operations, organizing remote collaboration to ensure project success.  

5. Process Optimization and Continuous Improvement:
  • Identify and implement best practices to streamline project workflows, ensuring efficiency and high-quality outputs.
  • Oversee and elevate project management tools and processes that align with evolving business needs.
  • Regularly assess and adjust processes for agility, recommending improvements to maintain operational excellence.  

6. Reporting and Executive Communication
  • Provide regular project status updates to internal and external leadership, summarizing key developments, timelines, and any potential changes.
  • Develop comprehensive reports that include KPIs, project milestones, resource utilization, and risk assessments to keep leadership informed and aligned.
  • Facilitate review meetings, presenting project insights and strategic recommendations to support decision-making.

Required Skills/Abilities:
  • Bachelor's degree in business administration, or a related field.
  • Proven experience in managing projects for content development and technology teams.
  • Proficiency in project management software, Asana preferred.
  • Strong organizational and time management skills with the ability to juggle multiple projects and deadlines.
  • Excellent communication and interpersonal skills for effective collaboration in a remote work environment.
  • Excellent communication and collaboration skills in a remote work environment.
  • Strong leadership ability.
  • PMP or CAPM Certification, ScrumMaster, or related certifications are preferred. 

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